Download New Patient Forms
Our forms are available as Adobe PDF documents
What Should I Expect?
Dr. Robertson's goal is to get to the root of your health problems, not just treat the symptoms. Then, we aim to give you the tools you need to stay well.
Although you may initially require more frequent visits to break long-standing patterns and start the healing process, we're not going to keep you coming back three times a week forever and ever. (In fact, patients rarely need to come three times a week even in the beginning!)
On your first visit, Dr. Robertson will talk with you about your health history and give you an extensive exam. So that he has all the information he needs to make a correct diagnosis—and to make sure we have time to fully answer any questions you might have—allow about an hour for your first appointment.
What Should I Bring With Me To My Visit?
- Completed new patient forms (print forms)
- Insurance card and photo ID
- Recent x-rays, MRIs, bone scans, blood test results, etc.
- Referral for "Chiropractic & Physical Therapy" from your primary care doctor (if needed)
- Payment to cover any copayment/coinsurance or deductible required by your insurer (Whole Chiropractic Healthcare accepts cash, check, Visa, Mastercard, & Discover—please read our Financial Policy)
Will My Insurance Pay For My Treatment?
Dr. Robertson participates with a limited number of insurance plans, including CareFirst, the Federal Employee Program, and other BlueCross plans; and Aetna. Please call the office and we will help you determine coverage.
If your insurer is a health maintenance organization (HMO) or other "managed care plan," you may need to get a referral from your primary care physician, or PCP (print a letter to take to your PCP).
Over the years, we have, sadly, witnessed an erosion of the health benefits for which patients (or their employers) have paid. While costs to patients go up, payments to providers like us go down; at the same time, the burden of paperwork continues to increase.
We believe strongly that healthcare, including chiropractic and physical therapy, works best when a true partnership exists. Third-party intermediaries, including insurance companies, fall outside this patient-provider relationship and unfortunately sometimes negatively affect our ability to offer the care we want to provide.
We have chosen not to participate with many insurers, including Medicare and Medicaid. We are happy to work with patients who have this coverage to find ways to make the care they need more affordable; cost should not be a barrier to healing.